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POST
Create a conversation

Authorizations

api_access_token
string
header
required

API Access Token (underscore format)

api_account_id
string
header
required

Account ID (underscore format for unified message endpoints)

Path Parameters

account_id
string
required

ID of the account in Domix AI

Example:

"16"

Body

application/json
inbox_id
integer
required
Example:

1

contact_id
integer
required
Example:

160

status
enum<string>
default:open
Available options:
open,
resolved,
pending,
snoozed
assignee_id
integer
team_id
integer
custom_attributes
object

Response

200 - application/json

Conversation created successfully

id
integer
Example:

102

account_id
integer
Example:

16

inbox_id
integer
Example:

1

status
string
Example:

"open"

unread_count
integer
Example:

0

meta
object
custom_attributes
object
created_at
integer
Example:

1693500000